integrity
Contracts Done Right
July 21, 2014
How do you view contracts? Many people seem to view contracts as the basis upon which they might sue the other party should there be a breach of the agreement. But Martin Ramsay sees it differently. He make the case in this video blog that a contract is actually an opportunity for transparency. By putting down on paper, with as much clarity as possible, what both parties intend to bring to the business relationship, participants in a contract can come to a much better understanding of their expectations of each other.
A contract shouldn't be seen as a method for legal action, but as an opportunity for clarity and understanding.
Be sure and check out Martin's previous blog entries.
Sponsored by CEATH Company.
A contract shouldn't be seen as a method for legal action, but as an opportunity for clarity and understanding.
Be sure and check out Martin's previous blog entries.
Sponsored by CEATH Company.
Doing Business Like a Partner
July 14, 2014
How do you do business? Do you view other companies and organizations with which you do business with suspicion, as potential adversaries? Or do you view your business partners as true partners, committed to your success just as you are committed to theirs?
In this video blog, Martin Ramsay discusses doing business like a partner and what that would mean for how we treat others.
Be sure and check out Martin's previous blog entries.
Sponsored by CEATH Company.
In this video blog, Martin Ramsay discusses doing business like a partner and what that would mean for how we treat others.
Be sure and check out Martin's previous blog entries.
Sponsored by CEATH Company.
Reminders from the Resilient Robins
July 07, 2014
Are you feeling discouraged? Are things not going quite your way?
Learn a lessons from a pair of robins in the backyard who suffered some rather serious setbacks, but showed real grit and tenacity in overcoming adversity.
Be sure and check out Martin's previous blog entries.
Sponsored by CEATH Company.
Learn a lessons from a pair of robins in the backyard who suffered some rather serious setbacks, but showed real grit and tenacity in overcoming adversity.
Be sure and check out Martin's previous blog entries.
Sponsored by CEATH Company.
Check Your Customer Attitude
June 30, 2014
How do you view your customers? Do you see them as intelligent and informed, as people who you want to help make the right purchasing decision for them? Or do you view them with veiled distain, hoping to push them into purchasing something they may or may not want to buy?
The availability of information on the internet about our products and services is viewed by many with alarm: our customers know too much! But that point of view reveals how poorly we view our customers. In this video blog, Martin Ramsay uses the example of a small arts and crafts retailer to dig into the issue of our attitude toward our customers.
Be sure and check out Martin's previous blog entries.
Sponsored by CEATH Company.
The availability of information on the internet about our products and services is viewed by many with alarm: our customers know too much! But that point of view reveals how poorly we view our customers. In this video blog, Martin Ramsay uses the example of a small arts and crafts retailer to dig into the issue of our attitude toward our customers.
Be sure and check out Martin's previous blog entries.
Sponsored by CEATH Company.
Build Internal Capabilities
June 23, 2014
One of CEATH Company's dozen or so basic operating principles involves "building internal capabilities." We want to see our clients better able to solve their own problems after an engagement with us than they were before we came. If we fail in that regard, then we have failed as consultants.
So many consultants don't understand this principle. They prefer to build a culture of dependency, one in which it becomes necessary for the client to call the consultant back, again and again. That may be good for business in the short term, but it is not good for the health of the client nor for the overall relationship in the long term.
The same thinking could be applied to companies and customers, governments and citizens, therapists and patients, and more. Watch this week's video blog to get Martin Ramsay's thoughts on building internal capability.
Be sure and check out Martin's previous blog entries.
Sponsored by CEATH Company.
So many consultants don't understand this principle. They prefer to build a culture of dependency, one in which it becomes necessary for the client to call the consultant back, again and again. That may be good for business in the short term, but it is not good for the health of the client nor for the overall relationship in the long term.
The same thinking could be applied to companies and customers, governments and citizens, therapists and patients, and more. Watch this week's video blog to get Martin Ramsay's thoughts on building internal capability.
Be sure and check out Martin's previous blog entries.
Sponsored by CEATH Company.
Maintain Your Integrity
December 09, 2013
Martin Ramsay reflects on the importance of personal responsibility and integrity. He makes the case that other people are watching your actions, not matter where you are or what you're doing. If your actions don't match up with your stated purpose, you're undermining your own integrity.
Be sure and check out earlier blog entries from the list on the right.
Sponsored by CEATH Company.
Be sure and check out earlier blog entries from the list on the right.
Sponsored by CEATH Company.