Our 50th Episode

Martin Ramsay celebrates his 50th video blog! Give us your feedback. What would you like Martin to talk about in future episodes?

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Also, be sure and check out Martin's previous blog entries.

Sponsored by CEATH Company.

The Secret Life of Hummingbirds

Do you get all worked up over things that, in the long run, are just not that important? The secret life of hummingbirds can shed some light on having a broader perspective.



Be sure and check out Martin's previous blog entries.

Sponsored by CEATH Company.

Three Ways to Think Like a Consultant

Opportunities to "think like a consultant" abound. Using an example from a family reunion, Martin Ramsay discusses the three keys to thinking like a consultant:

1. Observe the client's pain
2. Identify the tool(s) that will help
3. Offer your service

Everyone should think like a consultant, even in unexpected places like a family reunion.



Be sure and check out Martin's previous blog entries.

Sponsored by CEATH Company.

Check Your Customer Attitude

How do you view your customers? Do you see them as intelligent and informed, as people who you want to help make the right purchasing decision for them? Or do you view them with veiled distain, hoping to push them into purchasing something they may or may not want to buy?

The availability of information on the internet about our products and services is viewed by many with alarm: our customers know too much! But that point of view reveals how poorly we view our customers. In this video blog, Martin Ramsay uses the example of a small arts and crafts retailer to dig into the issue of our attitude toward our customers.



Be sure and check out Martin's previous blog entries.

Sponsored by CEATH Company.

Enjoying Your Work

Do you enjoy your work? Surprisingly, many people say that they do not. Why is that? Is work supposed to be onerous and miserable? Or can it be meaningful and fulfilling?

Not all work is perfect all the time of course. But shouldn't our work be something we enjoy, at least the majority of the time?



This video blog uses a woman working in the florist department of a big box grocery store as an example of how we can enjoy our work. At least most of the time!

Be sure and check out other blog entries from the list on the right.

Sponsored by CEATH Company.