Previous video blogs. Click on any link to go to that individual page.
- 01—When You Lose Your Job — This very first video blog involves Martin Ramsay talking about when he lost his job in 1993 and the formation of CEATH Company.
- 02—Lessons from the Fall Begonia — You can't hold on to everything. Sometimes you have to remember to enjoy it while it is here, and then let it go.
- 03—On Being a Consultant — Everyone, regardless of their job, should see themselves as a consultant. Here's why.
- 04—Using Tools — Everyone uses tools in their work. We need to become more intentional about acquiring and improving our tool usage.
- 05—Vision, Systems and People — These are the bedrock foundations for CEATH Company's work.
- 06—Maintain Your Integrity — One of the most fundamental things a person has is his or her integrity. No one can take your integrity from us, yet we often give it away without thinking.
- 07—Do People Resist Change? — This is a critical question that must be answered correctly for anyone who ever hopes to improve their organization or their work.
- 08—A Taxonomy of Christmas Carols — A completely different way of looking at seasonal music.
- 09—Who is Responsible for Good Jobs? — This video blog questions some frequently-made assumptions about employment.
- 10—The Change Journey — Continuing the theme of Video Blog 07, the idea of how to change an organization is explored.
- 11—Paying More Than Expected — Customer service so often fails to see things through the customer's eyes. This video blog uses a healthcare scenario as an example.
- 12—Mental Models — Everyone has mental models. They just may not be explicit. It is often a consultant's job to tease them out.
- 13—Developing Your Consulting Instinct — If everyone is a consultant as described in Video Blog 03, then here are some thoughts about honing your consulting instincts.
- 14—Mind Mapping — Here's a valuable tool that has all kinds of applications, particularly for teasing out mental models.
- 15—The Merlin Technique — This technique is extremely helpful when beginning the Change Journey as described in Video Blog 10.
- 16—Unchanging Principles — Many things change, but some things never do. This Video Blog focuses on identifying the unchanging principles.
- 17—The Woodshed is a Process — Introducing the idea of process, this Video Blog uses the woodshed itself as an example.
- 18—The Catfish Principle — A restaurant in Florida is very clear on its unchanging principles.
- 19—Is Your Vision Your North Star? — Have you turned to your mission statement in times of crisis or strategic decisions? If not, why not?
- 20—More Details about Process — This blog takes a much closer look at the detailed components of a process. Part 1 of 2.
- 21—Efficiency and Effectiveness — This blog asks whether efficiency of a process is the same as process effectiveness. Part 2 of 2.
- 22—The Newark Experience — Using the Newark Airport as an object lesson, this blog tells us what NOT to do when developing and improving processes.
- 23—When You Make a Mistake — What do you do when you find out you've made a mistake? Hope nobody will notice? Nope! This blog tells you what to do.
- 24-Content vs. Process — A client once said, "I don't care about process. I only care about results." Find out why that is a very naive attitude.
- 25-Complacency and Exposure to the Elements — Cold weather reminds us that we are vulnerable and that we shouldn't get too complacent, in our lives and certainly not in our jobs.
- 26-The Dangers of Becoming Risk Adverse — Complacency has dangers: becoming lazy and becoming risk adverse. Give yourself the right to fail -- and to succeed!
- 27-Use the Right Tool — In the woodshed, or anywhere, for that matter, it is important to use the right tools and to know how to use them well.
- 28-The Factory on a Desk-Top™ — This wonderful simulation of a factory uses Lego® bricks, Monopoly® money and poker chips to produce a car -- and learn about processes.
- 29-Force Field Analysis — This tool analyzes the forces that support and those that resist change.
- 30-Enjoying Your Work — This video reminds us we should all enjoy our work -- at least most of the time.
- 31-A Cat is a Process — An amusing cartoon about a cat makes a good point about process.
- 32-Unintended Consequences — Be careful what you measure, because you may actually get it. And that may not be exactly what you wanted.
- 33-Goodbye Coldwater Creek — The loss of beloved retail outlet Coldwater Creek to bankruptcy should make us all think about the possibility of losing our way.
- 34-Build Internal Capabilities — Make sure that the people you help are better able, after you've worked with them, to solve their own problems next time.
- 35-Check Your Customer Attitude — How do you view customers? As enemies to try to get what they don't want to do, or as partners that you're helping to find a solution to their problems?
- 36-Reminders from the Resilient Robins — How do you deal with adversity? These robins in the back yard have something to teach us all.
- 37-Doing Business Like a Partner — View people with whom you do business as partners, not with suspicion as potential adversaries.
- 38-Contracts Done Right — Contracts should be viewed not as a method for taking legal action but as an opportunity for clarity and understanding.
- 39-Three Ways to Think Like a Consultant — The three steps every consultant, whether internal or external, should go through to make a meaningful contribution.
- 40-Putting Salt in their Oats — Complete this sentence: "You can lead a horse to water, but ... " What does that say about motivation?
- 41-Digging into Data — How can you tease information and meaning out of "big data?"
- 42-The Secret Life of Hummingbirds — Do you lose perspective over what, in the long run, are really small things?
- 43-Minimizing Risk — A simple formula for identifying and removing risks within a process.
- 44-Business Information Technology Deployment (1 of 5) — The business information system must model the business it serves.
- 45-Business Information Technology Deployment (2 of 5) — The business information system must be non-redundant.
- 46-Business Information Technology Deployment (3 of 5) — Informate business processes to gather data at the same time that you conduct business.
- 47-Business Information Technology Deployment (4 of 5) — Don't let your data be held hostage by your information system.
- 50-Our 50th Episode — Celebrating our 50th episode! What would you like to see in future video blogs?