Our 50th Episode

Martin Ramsay celebrates his 50th video blog! Give us your feedback. What would you like Martin to talk about in future episodes?

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Also, be sure and check out Martin's previous blog entries.

Sponsored by CEATH Company.

Minimizing Risk

What do you think about risk? Are you someone who secretly enjoys risk? Or do you play it safe?

Martin Ramsay doesn't think we can ever eliminate risk. But, when it comes to business processes, we certainly can and should take steps to minimize it. In this brief video, Martin describes a simple "formula" he uses to think about process risk and the potential for negative consequences. The key is to start by recognizing where potential failures could occur, thus identifying points of risk.

Watch this video to get Martin's thoughts on his simple risk minimization formula and how it might apply to your work.



Be sure and check out Martin's previous blog entries.

Sponsored by CEATH Company.

The Secret Life of Hummingbirds

Do you get all worked up over things that, in the long run, are just not that important? The secret life of hummingbirds can shed some light on having a broader perspective.



Be sure and check out Martin's previous blog entries.

Sponsored by CEATH Company.

Reminders from the Resilient Robins

Are you feeling discouraged? Are things not going quite your way?

Learn a lessons from a pair of robins in the backyard who suffered some rather serious setbacks, but showed real grit and tenacity in overcoming adversity.



Be sure and check out Martin's previous blog entries.

Sponsored by CEATH Company.

Check Your Customer Attitude

How do you view your customers? Do you see them as intelligent and informed, as people who you want to help make the right purchasing decision for them? Or do you view them with veiled distain, hoping to push them into purchasing something they may or may not want to buy?

The availability of information on the internet about our products and services is viewed by many with alarm: our customers know too much! But that point of view reveals how poorly we view our customers. In this video blog, Martin Ramsay uses the example of a small arts and crafts retailer to dig into the issue of our attitude toward our customers.



Be sure and check out Martin's previous blog entries.

Sponsored by CEATH Company.

The Dangers of Becoming Risk Adverse

Continuing the complacency theme begun last week, Martin Ramsay talks about the dangers of becoming risk adverse in our work. Too much complacency has the potential for making us lazy and risk adverse, which may cause us to overlook new opportunities.



Martin encourages us to live a bit closer to reality, allowing ourselves the opportunity to fail. Only then can we also have the potential for great successes.

Be sure and check out earlier blog entries from the list on the right.

Sponsored by CEATH Company.

Complacency and Exposure to the Elements

Are you in danger of becoming too complacent in your work? The recent cold weather reminds us we all have vulnerabilities. Were it not for a warm place to live and work, we would be at the mercy of the elements.



In this blog, Martin Ramsay discusses why we might not want to allow ourselves to become too complacent.

Be sure and check out earlier blog entries from the list on the right.

Sponsored by CEATH Company.