Principles of Information Technology 2 of 5

When it comes to minimizing risk, redundancy is a good thing. But, in the field of Business Information Technology Deployment, redundancy is bad.

This is the second in a series of five dedicated to the five principles of Business Information Technology Deployment. The second principle is that "the Business Information Technology System must be non-redundant." In this brief video Martin Ramsay discusses why redundancy (not to be confused with a backup of an information system) is counter-productive, adding cost, decreasing accuracy, and causing many more problems. So many organizations routinely violate this principle to their detriment. Watch this video to learn more about how you can help your organization become more effective by following the second principle of Business Information Technology Deployment.



Be sure and check out Martin's previous blog entries. And be sure and sign up to receive notifications when a new video is released. Fill out the Sign Me Up! box and you'll never miss another video.

Sponsored by CEATH Company.

Principles of Information Technology 1 of 5

This video bog begins a series of five about Martin Ramsay's five principles of Business Information Technology Deployment.

The first principle is that "the Business Information Technology System must model the business it serves." In this brief video Martin discusses why this simple concept is so foundational to understanding and effectively deploying any technology system. Organizations routinely violate this principle, either by poorly modeling the business in the information system, and/or by failing to recognize that the information technology system must serve the organization (and not the other way around).



Be sure and check out Martin's previous blog entries.

Sponsored by CEATH Company.

The Merlin Technique

Which is harder: to imagine the future you hope to create, or to figure out the path to get there?

You'll have to watch this video blog to find out, but here's a hint: the Merlin Technique is a clever way to help yourself and others figure out the path to a desired future. Along the way, you might even find yourself being motivated to get started on moving toward that vision of the future right now. Martin Ramsay discusses how to use the Merlin Technique as a way to describe that winding path that leads to where you want to go.



Be sure and check out earlier blog entries from the list on the right.

Sponsored by CEATH Company.

Mind Mapping

This week's video blog focuses in on a specific tool: mind mapping.

As Martin Ramsay noted in earlier video blogs, helping get people to be explicit about their own mental models is a vital skill. People often have mental models about a given situation, process or goal, and these may even be mental models of which they are mostly unaware. When there are significant differences between mental models, conflict can arise. And people may not even understand the source of those conflicts because they are unaware of the underlying mental models — both in their own heads and in the heads of others.

Martin Ramsay discusses using a tool called mind mapping to draw those mental models out of people's heads and into the light where everyone can see and understand them. He demonstrates how to use the mind mapping tool and give one example application from his consulting work at CEATH Company.



What seems a bit out of line, over the top, or not quite right at your organization? What do your consulting instincts tell you about finding out more. Perhaps you'll discover the key that unlocks a new level of productivity and effectiveness for your team!

Be sure and check out earlier blog entries from the list on the right.

Sponsored by CEATH Company.

Developing Your Consulting Instinct

Martin Ramsay suggests that everyone, regardless of their job title, should think of themselves as a consultant. A consultant's job is to look at an organization, its vision, systems and people, and to figure out ways to improve them. Consultants should always be about making things better.

In this video, Martin uses the common advertisements for flu vaccines as an example of how consultants might develop their consulting instincts. When something seems a bit out of line or over the top, a consultant's instincts will say, "Find out more. Look deeper. Find out what's behind the scenes." The ubiquity of flu vaccine advertising suggests there's more to this than just an opportunity to get vaccinated against the flu.



What seems a bit out of line, over the top, or not quite right at your organization? What do your consulting instincts tell you about finding out more. Perhaps you'll discover the key that unlocks a new level of productivity and effectiveness for your team!

Be sure and check out earlier blog entries from the list on the right.

Sponsored by CEATH Company.

Mental Models

Martin Ramsay discusses the importance of "mental models." Mental models are the models, the ways of thinking about things, that people carry around inside their heads. The way they view reality, through the filter of their mental model, greatly affects behavior and the way people are able to interact and get work done. Working hard to understand people's mental models is an important thing to do. People are often not aware of their own mental models and often end up talking past each other as a result. The role of a consultant, either internal or external, it to work to bring these mental models out into the open to increase understanding.



This video blog focuses on the use of mental models in organizational change and the importance of describing a mental model for the future, for where the organization is going. The result is often called a mission statement or a vision statement; at their heart, mission and vision statements are mental models made public.

Be sure and check out earlier blog entries from the list on the right.

Sponsored by CEATH Company.